In
October 2001, the City Council published its Best Value
Review of Street Based Services, a comprehensive analysis
of the tranche of services whose aim it is to improve
the standards of the street scene within the city, improving
the impact the street scene has on the citizens of the
city.
Contained within the Service Improvement
Plan was a recommendation to seek a partner to deliver
highway, street lighting and verge maintenance.
The partnership agenda is a crucial
element in Liverpool's drive to regenerate itself into
a premier European City. Partnerships will bring to
the city new efficiencies, with the public sector working
along side private sector organisations.
In April 2002 Liverpool City Council
decided to award a partnership arrangement to Enterprise
plc. Enterprise-Liverpool is now the company who is
responsible for all street scene works within the City.
Citizens want streets that are free
from disruption, are safe and accessible and create
a lively and attractive environment. The partnership
delivers these aspirations through a totally customer
focused approach which views the City's streets as much
more than simply routes to destinations but as places
in their own right.
Enterprise-Liverpool is managed by
a Board of Directors, whose structure is made up of
representatives from both Enterprise PLC and Liverpool
City Council. The partnership arrangement means that
the City Council still has its say at service level,
while private sector efficiencies are returned to the
city.
At its inauguration the partnership
Enterprise-Liverpool was awarded a 10 year contract
to deliver a number of key services these included:
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Highway Maintenance
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Street Lighting Maintenance
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Highway Verge Maintenance
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Highway Planned Maintenance |
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Winter Maintenance |
The
partnership was set up to increase the efficiencies
of the Council within its street scene, this means all
activities carried out by the business are stringently
checked and the value they are adding to the city constantly
under scrutiny.
Each month Enterprise-Liverpool publishes
performance figures these can be found by clicking
here.
The partnership is developing
into a major element of the Council's capacity to deliver
quantitative and qualitative improvements to the way
highway and street works are executed. It generates,
through the innovative use of technology, the necessary
step-change to meet Government targets for e-government.
It vastly improves customer contact through the interface
with Liverpool Direct Ltd, the Councils exciting new
call centre and itself an innovative Joint Venture partnership.
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